Warranty Terms

These Warranty Terms apply to eligible products purchased from CarLiftOPro through carliftopro.shop.

Warranty coverage may vary depending on the product, model, and manufacturer. Customers should review the warranty information associated with their specific product for applicable coverage periods, conditions, and exclusions.

Warranty Coverage

Many products sold by CarLiftOPro may include a manufacturer's limited warranty covering certain defects in materials or workmanship under normal and intended use.

The duration and scope of coverage may differ between:

Structural components
Hydraulic components
Electrical components
Motors and power units
Cables, hoses, locks, and other parts
Accessories and optional equipment

Coverage for a specific component is determined by the warranty applicable to the product purchased.

Manufacturer Warranty

Unless expressly stated otherwise, warranties applicable to products sold through CarLiftOPro are provided under the terms established by the applicable manufacturer.

CarLiftOPro may assist customers with warranty inquiries and communication with the manufacturer but cannot expand or modify a manufacturer's warranty coverage.

Warranty Eligibility

To qualify for warranty service, customers may be required to:

Provide proof of purchase from CarLiftOPro.
Provide the original order number.
Provide the product model and serial number, when applicable.
Install and operate the equipment according to manufacturer instructions.
Stay within the product's rated capacity.
Perform required inspection and maintenance.
Provide photographs, videos, or other documentation showing the reported issue.

Additional information may be requested when necessary to evaluate a claim.

Installation Requirements

Automotive lifts are specialized heavy equipment.

Proper installation is essential for safe operation and warranty eligibility. Installation must comply with the manufacturer's requirements regarding concrete, anchoring, electrical connections, clearances, assembly, and other specifications.

Professional installation should be used whenever required or recommended by the manufacturer.

Warranty Exclusions

Unless otherwise covered by the applicable manufacturer's warranty, coverage generally does not apply to damage or failure caused by:

Improper installation or assembly
Misuse, abuse, or negligence
Overloading the equipment
Unauthorized modifications
Improper electrical installation
Insufficient or unsuitable concrete
Incorrect anchoring
Failure to perform required maintenance
Failure to follow operating instructions
Accidents, collisions, or external damage
Unauthorized repairs
Normal wear and tear
Cosmetic damage that does not affect operation
Corrosion or environmental damage where excluded by the manufacturer
Damage caused during relocation or transportation after initial delivery
Use of incompatible or unauthorized components

Manufacturer-specific exclusions may also apply.

Wear Items

Parts subject to normal wear may have different warranty coverage or may be excluded from warranty coverage depending on the manufacturer's terms.

These may include certain cables, hoses, seals, pads, rollers, bearings, and other consumable or wear-related components.

Warranty Claim Procedure

To submit a warranty claim, contact:

support@carliftopro.shop

Please provide:

Your order number
Product name and model
Serial number, if applicable
Detailed description of the problem
Clear photographs of the affected component
Video showing the issue when helpful
Installation information when requested

Do not dispose of damaged or defective components until your claim has been reviewed.

Claim Review

CarLiftOPro and/or the applicable manufacturer may review the information provided and request additional documentation, troubleshooting, inspection, or testing.

Submission of a warranty claim does not automatically guarantee approval.

Claims are approved according to the warranty terms applicable to the specific product.

Approved Warranty Claims

Depending on the applicable warranty and nature of the defect, an approved claim may result in:

Replacement parts
Replacement components
Repair assistance
Technical support
Another remedy provided under the manufacturer's warranty

Replacement of an individual component does not automatically qualify the entire product for replacement.

Labor and Installation Costs

Unless expressly included in the applicable product warranty, labor, installation, removal, reinstallation, diagnostic, transportation, or other service costs may not be covered.

Customers should review the specific warranty associated with their product for details.

Shipping Costs

Shipping or freight costs associated with warranty replacement parts may vary according to the applicable manufacturer's warranty and circumstances of the claim.

Our customer support team will provide relevant information during the warranty claim process.

Returns and Refunds

Warranty claims are separate from standard returns.

If you wish to return an eligible product rather than submit a warranty claim, please review our Return & Refund Policyfor applicable requirements and deadlines.

Limitation

These Warranty Terms do not create additional warranty coverage beyond the warranty expressly provided with the applicable product or by its manufacturer.

Nothing in these Warranty Terms limits any rights or remedies that cannot legally be excluded under applicable law.