Shipping policy

Shipping Policy

Last Updated: September 15, 2026

At CarLiftOPro, we are committed to providing a reliable and straightforward delivery experience for our customers. Because many of our products are large and heavy, orders may be shipped using specialized freight carriers.

Shipping Coverage

We currently ship eligible orders within the United States.

Some remote or difficult-to-access locations may require additional arrangements. If there is an issue delivering to your location, our team will contact you after your order is placed.

Shipping Cost

Free standard shipping is available on eligible orders within the contiguous United States.

Additional charges may apply to certain remote locations, special delivery services, or destinations outside our standard delivery area. Any applicable additional charges will be communicated before shipment when necessary.

Order Processing

Orders are generally processed within 1–3 business days after payment and order verification.

Orders placed on weekends or holidays will generally begin processing on the next business day.

Processing times may vary depending on product availability, warehouse operations, or order verification requirements.

Estimated Delivery Time

Most orders are typically delivered within 7–21 business days after shipment.

Delivery times are estimates and may vary depending on:

Product availability
Customer location
Freight carrier schedules
Weather conditions
Holidays
Transportation disruptions
Remote delivery areas
Other circumstances outside our reasonable control

Freight Delivery

Car lifts and other heavy garage equipment may be delivered by LTL freight carriers.

The freight carrier may contact you using the phone number provided with your order to arrange or confirm delivery.

Please make sure your shipping address and telephone number are accurate when placing your order.

Receiving Your Shipment

Customers should be available to receive their shipment when required by the freight carrier.

Due to the size and weight of car lifts and garage equipment, you may need appropriate equipment or assistance to unload your shipment depending on the delivery service and product ordered.

Unless specifically included with your order, additional services such as liftgate service, inside delivery, installation, or special placement are not automatically included.

Inspect Your Order Before Signing

Please carefully inspect your shipment upon arrival and before signing the delivery receipt whenever possible.

Check the packaging, pallet, crates, boxes, and equipment for visible signs of damage.

If you notice damage:

Note the damage clearly on the carrier's delivery receipt.
Take clear photographs of the shipment and damaged areas.
Keep the packaging and shipping documents when possible.
Contact CarLiftOPro as soon as possible.

Please email support@carliftopro.shop with your order number, photos, and details about the damage so our team can assist you.

Tracking Information

Once your order has shipped and tracking information becomes available, we may send you a shipping confirmation containing tracking or freight information.

Tracking updates for freight shipments may differ from standard parcel deliveries.

Address Changes

Please verify your shipping address carefully before completing your order.

If you need to change your shipping address, contact us immediately at support@carliftopro.shop.

Once an order has been processed or shipped, we may not be able to change the delivery address. Additional carrier charges resulting from an address change may be the customer's responsibility where applicable.

Delivery Delays

While we work with our shipping partners to provide reliable delivery, occasional delays may occur.

CarLiftOPro is not responsible for delays caused by circumstances outside our reasonable control, including severe weather, carrier disruptions, transportation issues, natural disasters, or other unforeseen events.

If your shipment appears significantly delayed, please contact us and we will help you review its status.

Lost or Missing Shipments

If your tracking information indicates that an order has been delivered but you cannot locate it, or if your shipment appears to be lost in transit, please contact us at support@carliftopro.shop.

We will review the shipment information and assist with the appropriate carrier investigation where applicable.